Terms of Conditions for Sendlet.com

Last Updated: March 19, 2025

Welcome to Sendlet.com (“Sendlet,” “we,” “us,” or “our”). These Terms of Conditions (“Terms”) govern your use of our website (https://sendlet.com/) and our AI automation services designed to enhance conversions and customer lifetime value for Shopify stores. By accessing or using our services, you agree to these Terms.

1. Use of Services

  • Sendlet provides AI-driven automation tools to help Shopify store owners optimize their marketing, customer engagement, and sales processes.
  • You must be at least 18 years old and have the legal authority to agree to these Terms to use our services.
  • You agree to use our services only for lawful purposes and in compliance with these Terms.

2. Account Responsibility

  • To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • You agree to notify us immediately of any unauthorized use of your account.

3. Fees and Payment

  • Our services may require payment as outlined on our website. All fees are non-refundable unless otherwise stated.
  • You authorize us to charge your provided payment method for the services you select.

4. Intellectual Property

  • All content, software, and technology on Sendlet.com are owned by or licensed to us and are protected by intellectual property laws.
  • You may not copy, modify, distribute, or reverse-engineer our services without our prior written consent.

5. Termination

  • We may suspend or terminate your access to our services at our discretion, with or without notice, if you violate these Terms.
  • You may discontinue using our services at any time by contacting us.

6. Limitation of Liability

  • Sendlet is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
  • Our total liability to you will not exceed the amount you paid us in the past 12 months.

7. Changes to Terms

  • We may update these Terms from time to time. We will notify you of significant changes via email or on our website. Your continued use of our services after changes constitutes acceptance of the updated Terms.

8. Contact Us

  • For questions about these Terms, please contact us at [insert contact email, e.g., support@sendlet.com].

Privacy Policy for Sendlet.com

Last Updated: March 19, 2025

At Sendlet.com (“Sendlet,” “we,” “us,” or “our”), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://sendlet.com/) and our AI automation services for Shopify stores.

1. Information We Collect

  • Personal Information: When you sign up or use our services, we may collect your name, email address, payment details, and Shopify store information.
  • Usage Data: We collect data about how you interact with our website and services, such as IP address, browser type, and pages visited.
  • Customer Data: To provide our AI automation services, we may process data from your Shopify store, such as customer names, email addresses, and purchase history, on your behalf.

2. How We Use Your Information

  • To provide, maintain, and improve our AI automation services, including increasing conversions and customer lifetime value for your Shopify store.
  • To process payments and communicate with you about your account or our services.
  • To analyze usage trends and optimize our website and services.

3. How We Share Your Information

  • Service Providers: We may share your information with third-party vendors (e.g., payment processors, hosting providers) to operate our services.
  • Shopify: We integrate with Shopify and may share necessary data to enable our AI tools to function with your store.
  • Legal Compliance: We may disclose information if required by law or to protect our rights.

4. Data Security

  • We use reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights

  • You may request access, correction, or deletion of your personal information by contacting us at [insert contact email, e.g., support@sendlet.com].
  • Depending on your location, you may have additional rights under laws like GDPR or CCPA.

6. Cookies

  • We use cookies to enhance your experience on our website, such as remembering your preferences and tracking usage. You can manage cookie settings in your browser.

7. Changes to This Policy

  • We may update this Privacy Policy periodically. We will notify you of significant changes via email or on our website. Your continued use of our services after changes indicates your acceptance.

8. Contact Us

  • For questions or concerns about this Privacy Policy, please reach out to us at support@sendlet.com.